Overview — What you’ll find on Ledger.com/start®

Ledger.com/start® centralizes step-by-step setup instructions, secure download links for Ledger Live, and official guidance on safeguarding your 24-word recovery phrase. The portal helps new and returning users complete device setup, add cryptocurrency accounts, and safely recover funds if needed.

Step-by-step quick start

  1. Purchase from an authorized seller: Always buy from ledger.com or authorized retailers to avoid tampered devices.
  2. Download Ledger Live: From the Download page, get the official Ledger Live app for your platform (Windows, macOS, Linux, iOS, Android).
  3. Initialize your device: Follow Ledger.com/start®’s guided prompts to create a PIN and generate your recovery phrase on-device.
  4. Secure your recovery phrase: Write the 24-word phrase on the provided recovery sheet and store it offline. Never share it digitally.
  5. Add accounts: Use Ledger Live to add supported cryptocurrency accounts and view portfolio balances.

Security best practices

Ledger.com/start® emphasizes security at every step: never enter your recovery phrase into a website or app, confirm software downloads from official pages, and enable device passphrase or additional protections only if you understand the trade-offs. Visit our Security & Recovery pages for in-depth guidance.

Frequently Asked Questions

1. What is Ledger.com/start®?
Ledger.com/start® is the official quick-start portal with verified setup instructions, download links, and support resources for Ledger devices.
2. Can I download Ledger Live from any website?
No. Always download Ledger Live from the official Ledger Download page or from ledger.com to avoid phishing and malicious software.
3. What should I do with my 24-word recovery phrase?
Write it on the recovery sheet provided, keep it offline and stored in a secure location. Never share it — Ledger support will never ask for your recovery phrase.
4. How do I recover funds if my device is lost?
Use your 24-word recovery phrase on a compatible Ledger device or a supported recovery tool to restore your accounts and balances. See Support for recovery steps.
5. Is Ledger.com/start® free to use?
Yes — the portal, guides, and Ledger Live downloads are free. Network fees from blockchains may apply when sending transactions.
6. Where can I get help during setup?
Visit the Ledger Help Center or contact official support via support.ledger.com for verified assistance.